Debt case studies - are there any?
Here at askCHARITY we sometimes try to find out whether journalists are getting responses via our Answer Service. This allows journalists to send a request for information or a case study to hundreds of charity PRs who then respond directly back to the journalist. We were aware of a problem with requests for case studies of people in debt and contacted a couple of journalists - from BBC Breakfast and the Mirror - to see whether they got any responses. It was a bit disspiriting to hear they got no responses at all. The charities concerned said that the deadlines were too tight and that it was very difficult to get debt case studies because people are unwilling to talk about their debt problems. I'm sure that it is difficult to persuade people to talk about their debt problems in the media but I'm not convinced that its more difficult to get people to talk about debt than it is to get people to talk about having HIV or manic depression, yet some people seem to be willing to talk about those health problems. There seems to be a real difference in culture between finance charities and health charities. While in health, nearly all charities offer case studies and have a "file" of them, in finance, charities are more reliant on campaigning on issues. I understand the difficulties with debt, but it seems sad that journalists have a struggle trying to get individuals to talk about such an important subject.